Shipping Policy
At FlexSuits, we aim to make your shopping experience smooth and reliable. Below you’ll find everything you need to know about how we process and ship your order.
Order Processing
- Orders placed before 2:00 PM PST (Monday–Friday) are typically processed and shipped the same business day
- Orders placed after this time, or on weekends/holidays, are processed on the next business day
- Our business hours are Monday–Friday, 9 AM – 5 PM PST
Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
We ship all orders from California, USA using trusted carriers.
Typical delivery options include:
- Standard Shipping: 2–5 business days
- Priority Shipping: 2–3 business days
- Express Shipping: 1–2 business days (where available)
Delivery times may vary depending on location, carrier delays, and peak seasons.
Free Shipping
We may offer free standard shipping on eligible orders, depending on promotions or product listings.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can follow your package in real time.
International Shipping
We also ship internationally to select countries.
- Delivery times vary by destination
- Customs duties, taxes, and import fees are the customer’s responsibility
- International shipping times may be longer due to customs processing
Important Shipping Conditions
Please review the following carefully:
- Orders must be paid in full before shipment
- We do not ship to P.O. Boxes (physical address required)
- Incorrect or incomplete addresses may result in delays or additional fees
- We are not responsible for delays caused by carriers or customs
- Packages are shipped in discreet packaging for privacy
- If an item is out of stock, we may ship remaining items and issue store credit
Address Accuracy
Please ensure your shipping details are correct at checkout.
- Incorrect addresses may result in return fees or reshipping charges
- Customers are responsible for ensuring someone is available to receive and sign for deliveries when required
Lost or Delayed Packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items. Please contact the shipping carrier directly for assistance.
Need Help?
If you have any questions about shipping or your order status, contact us at:
Shipping Policy
FlexSuits will try as much as possible to make your shipping experience worthwhile. We have found out that waiting for your shipment can be stressful and may cause many questions. We hope to make this experience free and effective as possible as we can.
All US based orders shipping times and policies are as follows. All orders placed by 2 PM PST will be processed and shipped out on the same business day. FlexSuits works on a five business day work week which is Monday-Friday 9AM-5PM PST.
- Prices provided on this website are considered final.
- Your orders should be paid in full before the shipment occurs; failure to pay in full will result to non shipping of your products.
- We guarantee that all your personal and payment information will not be given to any third party vendors or companies.
- If order is received on Saturday or Sunday, order will be shipped out Monday or the next business day (excluding holidays)
- All orders shipped in discreet packaging. This is to protect your privacy.
- Wrong address or Zip codes will result in additional fees, we will charge an additional $5 for address mis-match.
- We don’t deliver to PO BOX ADDRESSES; please provide us your physical address.
Shipping & Delivery
All orders are shipped from the state of California, USA. All orders will be shipped via US Postal Service within 1 business day of receiving your payment - all US Customers received automatic Tracking numbers.
USPS First Class Mail (Free) 2-5 business days
USPS Priority Mail ($7.95) 2-3 business days
USPS Express Mail ($34.95) 1 business day
USPS First Class Mail International ($19.95) Varies
USPS Priority Mail International ($34.95) 6-10 business days
USPS Express Mail International ($49.95) 3-5 business days