At Flex Suits, we want you to be happy with your purchase. If for any reason you need to return or exchange an item, please email us at for instructions.


Return Conditions:

  • All returns require authorization from us.
  • Restocking Fee: Please note that a 15% restocking fee applies to all returns.
  • Returns must be requested within 7 days of receiving your order.Items must be returned in their original condition
  • Shipping and handling charges are non-refundable, except for defective items or errors on our part.


  • Exchanges and Refunds:
  • Exchanges or refunds can be made within 30 days of receiving your order.
  • Refunds will be credited back to the original payment method within 7 business days of receiving the returned merchandise.
  • Items purchased with a credit card will be refunded to the same card.

Cancellation of Orders:

  • To cancel an order, email us at before the order is shipped.
  • If the order has already been shipped, you can request a return authorization following our standard return policy.

Missing, Damaged, or Incorrect Orders:

  • Contact us within 48 hours if your order is missing, damaged, or incorrect.

Important Notice:

  • Returns must be received within 30 days of receiving the items.
  • A restocking fee may apply to returns.
  • We only accept items in their original condition and packaging.
  • Returns or exchanges require a return merchandise authorization (RMA) number.
  • Please allow 1-3 days for processing returns or exchanges.