Returns, Exchanges & Refunds

At FlexSuits, your satisfaction is our priority. If you need to return or exchange an item, simply contact our team to get started.

Return Guidelines

• All returns must be approved before being sent back
• A 15% restocking fee applies, plus the original shipping cost
• Requests must be made within 7 days of delivery
• Items must be returned unused, in original condition and packaging
• Shipping charges are non-refundable, unless the item is defective or there was an error on our end

Exchanges & Refunds

• You can request an exchange or refund within 30 days of receiving your order
• Refunds are issued to the original payment method
• Once your return is received, refunds are typically processed within 7 business days

Order Cancellations

• Orders can be canceled before they are shipped
• If already shipped, you’ll need to follow the standard return process

Damaged, Missing, or Incorrect Items

• Report any issues within 48 hours of delivery so we can resolve them quickly

Important Notes

• Returns must arrive back within 30 days of delivery
• Items must be in original condition with packaging
• A Return Merchandise Authorization (RMA) is required
• Processing for returns or exchanges usually takes 1–3 business days